Care and Outreach Administrator


Responsible to:      Senior Care Administrator

Department:           Care Team & STAR Team


Administration tasks

Specifically you will;

  • Answer incoming calls and log calls
  • Respond to emails
  • Faxing
  • Scan documents
  • Typing and basic minute-taking (very occasionally)
  • Filing
  • Basic data entry
  • Maintaining notes

Skills and experience needed

  • Ability to work independently as well as part of a team
  • Confidentiality
  • Excellent communication and concentration skills
  • A basic working knowledge of Microsoft Word/Excel
  • Tact and diplomacy

Time and content of preparation/training

 Richard House will provide you with the following:

 An introduction to Richard House

  • Inductions with colleagues from each department, as required
  • Regular catch-up sessions to review workload and role satisfaction
  • Learn new skills
  • Develop new skills
  • Work experience
  • Have fun and meet new people


  • Travel expenses
  • We provide free lunch to Richard House Heroes who volunteer over 4 hours per each working day at the hospice.

Time requirement

  • One or two full working days a week per week (can be negotiable)
  • 6 hours per day


  • Volunteers are required to:
    • Complete an application form
    • Provide contact details for two references
    • Short IT Test
    • DBS Check

Come join our team!