We support families with clinical care and support right from the diagnosis or prognosis of a life-limiting or life-threatening condition.
We offer short breaks whereby our dedicated care team will look after children and young people at the hospice while their families take a break and recharge their batteries, whether for a few hours or a few days.
Some families want the opportunity to stay with us, even for a short period such as when settling their child for a short stay. They can stay in one of our two self-contained family flats at the hospice, just upstairs from the residential unit where their child will be staying.
We help families with step-down care, which is the care provided to a child when their condition is stable and they are able to be transferred from an acute hospital environment to their home or a home-like setting such as a hospice.
We work with each family to help a child’s last days be as comfortable as possible, whether they die here at the hospice or at home.
We have a special bedroom called the Rainbow Suite that families can decorate and spend time in with their child after they have died and before the funeral. Our staff can advise on how to go about funeral arrangements if required, and our chaplaincy service is on hand to offer spiritual support for all faiths.
We offer bereavement support before, during and after the death of a child or young person.