Bereavement support

Memorial stonesOur qualified practitioners and volunteers offer emotional support to young people, their families, carers and loved ones from the onset of diagnosis through and after their death.

This can be done through:

  • One-to-one or family home visits as well as school visits for siblings
  • Support via group work and workshops at Richard House
  • Support in registering a child’s death, provide guidance around funerals and ensuring other family members are supported
  • Access to our Rainbow Suite after the death of a child
  • Inviting and supporting families at our remembrance ceremony


Counselling can give you space and time to help you explore your thoughts and feelings and share your current situation. It can be especially helpful at a time when you are affected by serious illness or the many losses that occur as a result of diagnosis.

Our counselling service is offered to children and young adults (5-19 years) who have a life-limiting or life-threatening illness and their relatives, friends, loved ones and carers.

Sessions, which can be individual or in groups, are led by a psychologist and supervisor, along with qualified volunteer counsellors and on clinical placement. You can refer yourself to the service or be referred by the Richard House care team, or a health care professional, such as your GP.

Once a referral has been made you will be contacted to arrange an initial visit. You can access support at any time. The times and days of your sessions will be agreed with your counsellor and dependent on your need, however, you can access support at any time.

Memory capturing

Memory capturing is just that – capturing the special memories that will live on after a family member has died. Our family support team is specially trained to help you put a memory box, music or book of memories together. Please speak to a member of the care or family support team if you would like to access this.